Returns / Exchange
WE STAND BEHIND OUR STANDARD.
At Apex Apparel Co, every item is printed on demand specifically for you. Because of this, we are unable to accept returns or exchanges for reasons of preference (wrong size guess, change of mind, etc.). However, we are fully committed to making it right if something goes wrong on our end.
Defective or Incorrect Items
If you receive an item that is:
- Defective (printing error, manufacturing fault, damage in transit)
- Wrong item or size sent
- Significantly different from what was described
We will replace it at no cost to you or issue a full refund. Simply contact us at info@apexyourlife.com within 14 days of delivery with:
- Your order number
- A brief description of the issue
- A photo of the item showing the defect or error
We will respond within 1–2 business days and resolve your issue quickly.
Sizing
Because all items are made to order, we encourage you to review our size chart carefully before purchasing. Size charts are available on each product page. If you are between sizes or unsure, we recommend sizing up.
We cannot accept returns or exchanges due to incorrect size selection, so please measure carefully.
Return Window
All defect or error claims must be submitted within 14 days of the delivery date shown in your tracking confirmation. Claims submitted after this window may not be eligible for replacement or refund.
Refund Processing
Approved refunds are processed back to your original payment method within 5–10 business days, depending on your bank or card issuer.
Questions?
Email us at info@apexyourlife.com or visit our FAQ page. We are a real team — no bots, no runaround.
Need help? Get squared away.
Keep returns, exchanges, and order questions simple, direct, and customer-friendly.